Vegan Leather Tote Bag | Large Capacity Shoulder Bag

Shipping Costs

• Free shipping on all orders.
• Express shipping costs 15$-100$, Exact express shipping cost are calculated at checkout based on your location and selected shipping method.
  
• Customs may charge you any additional taxes, please contact us — BagBagSitter will cover it for you.

Delivery Times

• Free Standard global shipping typically takes 3-12 business days.
• Express global shipping options can deliver within 2-5 business days.
• Parcel may take longer, depending on your location, weather conditions, duties and customs regulations.
• Holiday seasons may lead to increased delivery times due to demand.
  
  

Coverage Areas

• Global shipping options are available.
• We ship to all major cities and many rural areas.
• Tracking numbers are provided for all shipped orders.
• Delivery options include standard, express, and next-day delivery in select areas.

Order Tracking

Once your order has shipped, you will receive an email confirmation containing your tracking number. Tracking your order is simple and friendly, allowing you to view real-time updates on your package's journey. Here’s what you can expect:

• Easy access to tracking number updates via email.
• Notifications when your order is out for delivery.
• Alerts if the delivery is delayed.
• Customer service available if you have any questions regarding your shipment.

We ship from two locations: our Nevada, USA warehouse and our partner warehouse in China. We always ship from the location that has the item in stock. All shipping methods and delivery times are clearly shown at checkout.

Refund and Return Policy

Thank you for choosing Bag Bag Sitter. At Bag Bag Sitter, we pride ourselves on our meticulous attention to detail and our dedication to craftsmanship. We pride ourselves on providing quality products and services to our valued customers. If for any reason you are not satisfied with your purchase, we offer an easy refund and return policy to ensure your peace of mind.

30-day return policy:

We gladly accept returns within 30 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. When returning an item, please include the original order confirmation or packing slip.

Initiating a return:

• Contact Us: Before returning an item, you must contact our returns team at info@bagbagsitter.com to initiate the returns process.
• Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the product.
• Pack the item: Pack the item securely in the original packaging, including any accessories you included.
• Indicate the RA number: Clearly write the RA number provided on the outside of the packaging.
• Return Shipping: You are responsible for paying for return shipping costs. We recommend using a trackable shipping service to ensure your return is received.

Refund process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed and the amount will be automatically credited back to your original payment method within 10 business days.

Non-refundable items:

• Opened or used products
• Gift

Damaged or defective items:

If you receive a damaged or defective item, please contact us immediately at info@bagbagsitter.com with details and photos of the problem. We will try to resolve the problem as soon as possible.

Exchange:

The fastest way to ensure you get what you want is to return the item you have and once the return is accepted, make a separate purchase for the new item.

Contact Us

Company Address: 919 S Roop St #805, Carson City, NV 89701, United States
Phone Number: +1 408-313-2056
Email: info@bagbagsitter.com
Support Hours: Monday to Sunday: 09:00 AM - 06:00 PM

What is BagBagSitter?

BagBagSitter is a fashion-forward brand specializing in modern, functional, and stylish bags designed for everyday life, travel, and urban lifestyles. Our products balance aesthetics, durability, and practicality.

Is BagBagSitter a brand or a marketplace?

BagBagSitter is an independent fashion brand. All products are designed, curated, and quality-controlled under the BagBagSitter name.

Where is BagBagSitter based?

BagBagSitter is a US registered company as a global online brand and ships internationally. We work with trusted manufacturing and logistics partners worldwide to serve customers efficiently.

Products

What types of bags do you sell?

We offer a range of bags including crossbody bags, shoulder bags, totes, backpacks, and lifestyle accessories. Product availability may change as we release new collections.

Are your bags vegan or cruelty-free?

Many BagBagSitter products are made with vegan or synthetic leather alternatives. Product material details are listed clearly on each product page. If you have specific material concerns, please review the product description before purchasing.

Are your bags waterproof?

Some bags are water-resistant, but not fully waterproof. Each product page specifies material properties and care recommendations.

Do the product photos reflect the real item?

Yes. We strive to ensure all photos accurately represent the product. Minor differences in color may occur due to lighting or screen settings.

Orders & Payments

How do I place an order?

Simply select your desired product, choose any available options, add it to your cart, and complete checkout securely on bagbagsitter.com.

What payment methods do you accept?

We accept major credit and debit cards, as well as other payment methods shown at checkout. All payments are processed securely.

Will I receive an order confirmation?

Yes. After placing your order, you will receive a confirmation email with your order details. Please check your spam or promotions folder if you do not see it.

Can I change or cancel my order after placing it?

Orders are processed quickly. If you need to change or cancel an order, contact us as soon as possible. Once an order has been shipped, changes or cancellations may not be possible.

Shipping

Do you ship internationally?

Yes. BagBagSitter ships to most countries worldwide.

How long does shipping take?

Shipping times vary by destination:

• Processing time: 1–3 business days
• Estimated delivery: 7–15 business days (international orders may take longer)

How can I track my order?

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.

Will I need to pay customs or import taxes?

Customs duties and import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.

Returns & Refunds

What is your return policy?

We accept returns on unused items in original condition within the return window stated on our Returns Policy page. Some items may be non-returnable for hygiene or clearance reasons.

How do I request a return?

Contact our customer support with your order number and reason for return. We will provide return instructions.

When will I receive my refund?

Refunds are processed after the returned item is received and inspected. Please allow several business days for the refund to appear on your original payment method.

What if my item arrives damaged or incorrect?

If you receive a damaged or incorrect item, contact us immediately with photos. We will resolve the issue promptly.

Account & Website

Do I need an account to place an order?

No. You can check out as a guest. Creating an account allows you to track orders and manage your information more easily.

Is my personal information secure?

Yes. BagBagSitter uses secure technologies to protect your personal and payment information. Please review our Privacy Policy for details.

Customer Support

How can I contact BagBagSitter?

You can reach us through the Contact page on bagbagsitter.com. We aim to respond within 24–48 business hours.

Do you offer wholesale or collaboration opportunities?

For wholesale, partnerships, or collaborations, please contact us through our website with detailed information about your proposal.

General

Will you release new products?

Yes. We regularly update our collections. Follow us or subscribe to our newsletter to stay informed about new releases and promotions.

Why should I choose BagBagSitter?

BagBagSitter combines modern design, global accessibility, and everyday functionality—created for customers who value style and practicality in one bag.

Last updated: 2026