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What is BagBagSitter?

BagBagSitter is a fashion-forward brand specializing in modern, functional, and stylish bags designed for everyday life, travel, and urban lifestyles. Our products balance aesthetics, durability, and practicality.

Is BagBagSitter a brand or a marketplace?

BagBagSitter is an independent fashion brand. All products are designed, curated, and quality-controlled under the BagBagSitter name.

Where is BagBagSitter based?

BagBagSitter is a US registered company as a global online brand and ships internationally. We work with trusted manufacturing and logistics partners worldwide to serve customers efficiently.

Products

What types of bags do you sell?

We offer a range of bags including crossbody bags, shoulder bags, totes, backpacks, and lifestyle accessories. Product availability may change as we release new collections.

Are your bags vegan or cruelty-free?

Many BagBagSitter products are made with vegan or synthetic leather alternatives. Product material details are listed clearly on each product page. If you have specific material concerns, please review the product description before purchasing.

Are your bags waterproof?

Some bags are water-resistant, but not fully waterproof. Each product page specifies material properties and care recommendations.

Do the product photos reflect the real item?

Yes. We strive to ensure all photos accurately represent the product. Minor differences in color may occur due to lighting or screen settings.

Orders & Payments

How do I place an order?

Simply select your desired product, choose any available options, add it to your cart, and complete checkout securely on bagbagsitter.com.

What payment methods do you accept?

We accept major credit and debit cards, as well as other payment methods shown at checkout. All payments are processed securely.

Will I receive an order confirmation?

Yes. After placing your order, you will receive a confirmation email with your order details. Please check your spam or promotions folder if you do not see it.

Can I change or cancel my order after placing it?

Orders are processed quickly. If you need to change or cancel an order, contact us as soon as possible. Once an order has been shipped, changes or cancellations may not be possible.

Shipping

Do you ship internationally?

Yes. BagBagSitter ships to most countries worldwide.

How long does shipping take?

Shipping times vary by destination:

  • Processing time: 1โ€“3 business days
  • Estimated delivery: 7โ€“15 business days (international orders may take longer)

How can I track my order?

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24โ€“48 hours to appear.

Will I need to pay customs or import taxes?

ย Customs duties and import taxes may apply depending on your countryโ€™s regulations.ย  ย  ย please contact usย โ€”ย BagBagSitter will cover it for you.

Returns & Refunds

What is your return policy?

We accept returns on unused items in original condition within the return window stated on our Returns Policy page. Some items may be non-returnable for hygiene or clearance reasons.

How do I request a return?

Contact our customer support with your order number and reason for return. We will provide return instructions.

When will I receive my refund?

Refunds are processed after the returned item is received and inspected. Please allow 10 business days for the refund to appear on your original payment method.

What if my item arrives damaged or incorrect?

If you receive a damaged or incorrect item, contact us immediately with photos. We will resolve the issue promptly.

Account & Website

Do I need an account to place an order?

No. You can check out as a guest. Creating an account allows you to track orders and manage your information more easily.

Is my personal information secure?

Yes. BagBagSitter uses secure technologies to protect your personal and payment information. Please review our Privacy Policy for details.

Customer Support

How can I contact BagBagSitter?

You can reach us through the Contact page on bagbagsitter.com. We aim to respond within 24โ€“48 business hours.

Do you offer wholesale or collaboration opportunities?

For wholesale, partnerships, or collaborations, please contact us through our website with detailed information about your proposal.

General

Will you release new products?

Yes. We regularly update our collections. Follow us or subscribe to our newsletter to stay informed about new releases and promotions.

Why should I choose BagBagSitter?

BagBagSitter combines modern design, global accessibility, and everyday functionalityโ€”created for customers who value style and practicality in one bag.

Last updated: 2026