Return and refund policy


Thank you for shopping at bagbagsitter.com. Your satisfaction is very important to us. If for any reason you are not completely happy with your purchase, we offer a clear and fair return and refund policy.

30-Day Return Policy

You may return your item(s) within 30 days of receiving your order.

Eligibility Conditions

  • Items must be in the same condition you received them, unworn or unused, with tags attached.
  • Items must be returned in their original packaging with all accessories included.
  • A receipt or proof of purchase is required for all returns.

Return Shipping

  • For change-of-mind returns, customers are responsible for return shipping costs.
  • If the item is defective, damaged, or incorrect, we will cover the return shipping costs and provide a prepaid return label.

Refunds

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be issued to your original payment method within 10 business days.

  • Refunds include the product price.
  • Original shipping fees are refunded only if the product is defective, damaged, or incorrect.
  • No restocking fees are charged.

Non-Refundable Items

  • Used or worn products.
  • Gift cards.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us within 30 days. We will send a replacement or issue a full refund, including original shipping fees.

Exchanges

The fastest way to exchange an item is to return it for a refund and place a new order for the replacement product. If the item is defective or incorrect, we cover all shipping costs.

How to Start a Return

To begin the return process, please contact our support team with your order details:

Once your return request is approved, we will provide instructions and, if applicable, a prepaid shipping label.

Return Address

Bagbagsitter Returns Department
919 S Roop St #805
Carson City, NV 89701
United States

Customer Support

If you have any questions about our return or refund policy, please contact us: