1. How will I receive orders containing multiple items?

If you order multiple products, they may be shipped separately from different warehouses to ensure faster delivery. You will receive a tracking number for each shipment so you can monitor your packages until they arrive.

2. How do I place an order?

Select your desired product, choose the size or style (if applicable), and click the Add to Cart button. Once you are ready, go to your cart and click Checkout. Follow the step-by-step instructions to enter your shipping details and payment information. After placing your order, you will receive a confirmation email and later a tracking number once your package ships.

3. Is my personal information secure?

Yes. Our store uses SSL (Secure Socket Layer) encryption to protect your information during checkout. Your credit card details are transmitted securely and are never stored on our servers. We comply with industry standards to ensure your privacy and data security at all times.

4. How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery times depend on your location but usually range from 4–8 business days. You will receive tracking details by email once your order is shipped.

5. Can I return or exchange an item?

Yes, we accept returns and exchanges in line with our Refund Policy. Items must be unused, in their original packaging, and returned within the stated timeframe. Please contact our customer service for instructions before sending your item back.

6. How do I contact customer support?

You can reach us at:

ASIAN STREET LLC

Phone: +1 408-313-2056

Email: info@bagbagsitter.com

Address: 919 S Roop St #805, Carson City, NV 89701, United States

Support: Monday to Sunday: 09:00 AM - 06:00 PM (Pacific Time)

7. What payment methods do you accept?

We accept secure payments via major credit and debit cards, PayPal, and other methods displayed at checkout. All transactions are processed in a safe, encrypted environment.

8. Will I be charged any hidden fees?

No. The total price you see at checkout is the final price you will pay, including applicable taxes. We do not add hidden charges after your order has been placed.

9. Do you ship internationally?

Yes, Please check our Shipping Policy for details on delivery areas.

10. What if my package is delayed or lost?

If your package is delayed, we will assist you in tracking it with the carrier. In the rare event of a lost shipment, we will either reship your order or issue a full refund according to our policies.

11. Do you offer warranty on products?

Some of our products may come with a manufacturer’s warranty. Please check the product description or contact us directly for more information regarding warranty coverage.

12. How do I know if my order went through?

After placing your order, you will receive a confirmation email within a few minutes. If you do not see it, please check your spam/junk folder or contact our support team for assistance.