Canvas Shoulder Messenger Bag - Portable Crossbody Tote Bag Underarm

• Global shipping options are available.

Shipping Costs

• Free shipping on all orders.
• Express Shipping costs are calculated at checkout based on your location and selected shipping method.
• Customs may charge you any additional taxes, please contact us — BagBagSitter will cover it for you.

Delivery Times

• Free Standard shipping typically takes 9-15 business days.
• Express shipping options can deliver within 1-3 business days.
• Parcel may take longer, depending on your location, weather conditions, duties and customs regulations.
• Holiday seasons may lead to increased delivery times due to demand.

Your Orders are shipped from either our China or Nevada, U.S. warehouse based on stock availability.

Tracking: After your order has been dispatched, you’ll receive an email containing your tracking details so you can follow your shipment’s journey.

Customer Satisfaction: Your satisfaction is our top priority. If you have any issues with your order, our support team is here to help until you’re completely satisfied.

Refund and Return Policy

Thank you for choosing Bag Bag Sitter. At Bag Bag Sitter, we pride ourselves on our meticulous attention to detail and our dedication to craftsmanship. We pride ourselves on providing quality products and services to our valued customers. If for any reason you are not satisfied with your purchase, we offer an easy refund and return policy to ensure your peace of mind.

30-day return policy:

We gladly accept returns within 30 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. When returning an item, please include the original order confirmation or packing slip.

Initiating a return:

• Contact Us: Before returning an item, you must contact our returns team at info@bagbagsitter.com to initiate the returns process.
• Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the product.
• Pack the item: Pack the item securely in the original packaging, including any accessories you included.
• Indicate the RA number: Clearly write the RA number provided on the outside of the packaging.
• Return Shipping: You are responsible for paying for return shipping costs. We recommend using a trackable shipping service to ensure your return is received.

Refund process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed and the amount will be automatically credited back to your original payment method within 10 business days.

Non-refundable items:

• Opened or used products
• Gift

Damaged or defective items:

If you receive a damaged or defective item, please contact us immediately at info@bagbagsitter.com with details and photos of the problem. We will try to resolve the problem as soon as possible.

Exchange:

The fastest way to ensure you get what you want is to return the item you have and once the return is accepted, make a separate purchase for the new item.

Contact Us

Company Address: 919 S Roop St APT 805, Carson City, NV 89701, United States
Phone Number: +1 408-313-2056
Email: info@bagbagsitter.com
Support Hours: Monday to Sunday: 09:00 AM - 06:00 PM

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

👜 1. What is BagBagSitter?

BagBagSitter is a U.S.-registered fashion brand based in Nevada, offering luxury-inspired handbags made with genuine materials at fair, affordable prices. We believe that good products should be beautiful, practical, and honestly priced.

🌍 2. Do you ship internationally?

Yes! BagBagSitter proudly ships to over 240 countries worldwide. We offer secure international delivery with reliable tracking on all orders.

📦 3. How long does shipping take?

Shipping times vary by location:

• United States: 3-7 business days

• Europe & Asia: 7–12 business days

• Other regions: 9–12 business days

You will receive a tracking number once your order ships.

💵 4. Will I be charged customs fees or import taxes?

In some countries, customs may apply additional import fees. If this happens, please contact us — BagBagSitter will cover the additional customs charge for you.

🔁 5. What is your return policy?

We want you to love your bag! If you are not satisfied, you can request a return within 30 days of receiving your order.
Please note:

• Returns must be sent to our China or Nevada (USA) warehouse.

• Customers are responsible for return shipping costs.

• Contact us to receive a discounted return label ($5–$15) depending on your location.

💌 6. How can I contact BagBagSitter?

You can reach us anytime at info@bagbagsitter.com or through the Contact Us page on our website. Our team will respond within 24 hours.

🧵 7. Where are your products made?

Our handbags are sourced directly from trusted factories that Lei, our founder, has long-standing relationships with. This allows us to maintain high quality and fair prices, without the middleman markup.

💳 8. What payment methods do you accept?

We accept major credit cards, PayPal, Apple Pay, Google Pay, and other secure payment options depending on your country.

🎁 9. Do you offer discounts or promotions?

Yes! follow us on Instagram and TikTok for exclusive offers, new arrivals, and seasonal promotions.

👜 10. Why choose BagBagSitter?

Because we believe in luxury made honest — timeless designs, genuine leather, and fair prices. With BagBagSitter, you don’t just carry a bag — you carry a story of quality and care.

11.How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information.

12.Can I modify my order after it has been placed? 

You, can contact us within 24 hours to make changes to your order.

13.When can I expect a response to my inquiry?

We aim to respond to all queries within one business day. During peak times, it may take a bit longer, but we appreciate your patience!